GDPR Notice

Last updated: April 30, 2026

This notice supplements our Privacy Policy and applies to individuals located in the European Economic Area (EEA), the United Kingdom (UK), and Switzerland. It describes the rights you have over your personal data under the EU General Data Protection Regulation (GDPR) and the UK GDPR, and how to exercise them.

1. Data controller

The data controller responsible for your personal data on this website is the operating company identified in the footer of this site (Emerson Electric Co. 8000 W FLORISSANT AVE, PO BOX 4100 ST LOUIS, MO 63136). For EU/UK data inquiries, please reach our team at [email protected].

2. What we collect and why

We collect only the personal data needed to operate the site, process orders, provide customer support, and meet our legal obligations. This typically includes name, email address, postal address, phone number (if provided), and order history. We may also collect usage data such as IP address, browser type, referrer, and pages viewed through cookies and analytics tools.

The legal bases we rely on are:

• Contract — to process and ship orders you place.
• Legal obligation — to keep records required by tax, accounting, and consumer protection law.
• Legitimate interests — to keep the site secure, prevent fraud, and improve our service. We balance this against your privacy interests.
• Consent — for non-essential cookies, analytics, and any marketing communications you've opted into.

3. Your rights

If you are located in the EEA, UK, or Switzerland, you have the right to:

• Access — request a copy of the personal data we hold about you.
• Rectification — ask us to correct inaccurate or incomplete data.
• Erasure — ask us to delete your personal data, subject to legal retention obligations.
• Restriction — ask us to limit how we use your personal data while a question is resolved.
• Portability — ask for a copy of your data in a structured, machine-readable format.
• Object — object to processing based on our legitimate interests, including direct marketing.
• Withdraw consent — where we rely on consent, you can withdraw it at any time without affecting prior lawful processing.
• Complain — lodge a complaint with your local data protection authority.

4. How to exercise your rights

To exercise any of the rights above, please email [email protected] with "GDPR request" in the subject line, and include enough information for us to verify your identity (typically the email used on your order, plus the request type). We respond within 30 days of receiving a valid request and may extend by a further 60 days for complex requests, in which case we'll let you know.

5. Data retention

We keep personal data only as long as needed to fulfil the purpose it was collected for, satisfy legal record-keeping obligations, and resolve any disputes. Order records are typically retained for the legally required period (often 6–7 years) for tax and accounting reasons.

6. International transfers

If your personal data is transferred from the EEA, UK, or Switzerland to a country that has not received an "adequacy" decision, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses with our processors.

7. Cookies

Non-essential cookies are set only after you've accepted them via the cookie notice on first visit. You can change your cookie preference at any time by clearing your browser's site storage and revisiting this site.

8. Contact & supervisory authority

If you have any concern about how your data is handled, please email us at [email protected]. You can also contact your local data protection authority; for the UK that's the ICO, and for EU member states see edpb.europa.eu.